Frequently Asked Questions
Where is my activation email?
Sometimes the account activation email gets caught in your spam folder. We promise we're not spammers. That's just down right not cool. Check your spam folder and be sure to make it not spam so that you won't miss out on anything else from us.
I forgot my password. How do I log in?
These sorts of things happen to all of us sometimes. No worries though. Just simply click on the “Did you forget your password?” link under the sign in boxes and we’ll send you an email with the info.
I forgot my user name. How do I log in?
Your user name will always be your email address. Try the email address that you most likely used during the sign up process. If all else fails, shoot us an email to support@findfestivaljobs.com with your full name and we’ll take a look in our database to find you.
How do I change my password?
If you want to change your password go ahead and log in first. Once you’re logged in click on the “Account settings” in the menu bar to the left and follow the instructions to change your password.
How do I change my email address?
Feel like switching it up a bit? If you want to change your email address go ahead and log in first. Once you’re logged in click on the “Account settings” in the menu bar to the left and follow the instructions to change your email address.
How do I search for positions on Find Festival Jobs?
You can search for positions by using keyword, location, position type or festival genre. If you would like a more detailed, focused search, you can go to Advance Search, where you can search by festival genre, department, dates of job, housing options, and excluding certain keywords.
If you want to search for a particular type of position, such as only jobs, simply unclick the boxes for Internships and Volunteers. Then press search and only jobs will be available to you. You can change this option at any time.
What is a saved search?
One you created and defined your search criteria, you will click search. You may click save search, name it, and use it again as criteria for a future search.
Why should I create an account or profile?
Well for starters, it’s free and always will be free. We used to be traveling, festival nomads ourselves back in the day and know how hard it is to find the next festival position. We also figure if you’re like us you’re on a budget so we’ll keep it free and help you out. No need to thank us. Just spread the good word.
By creating an account you’ll be able to view how to apply for positions. When you create a profile it helps employers verify that you’ve got the experience and know-how for the position. It’s essentially bragging rights.
How do I update my profile?
It’s always a good idea to keep your employment history and other information updated. To update your profile go ahead and log in. Once you’re logged in click on the “Edit my profile” link in the left hand menu. Change, read, update and delete to your heart’s content.
How do I upload my resume on Find Festival Jobs?
The option to upload your resume is in the "Edit My Profile" section of your account. Click on the link that says "Edit My Profile" and under employment history is the button to upload your resume. If you have an existing word or pdf file of your resume, this may be a good option for you.
Who will see my resume?
The only people who will see the resume you uploaded are employers who are searching for fine candidates (such as yourself) to fill a position at their festival. By uploading your resume you get yourself out there and let festival employers know you mean business.
How do I set my resume and profile to private?
If you would like to keep your resume and profile private and hidden from potential employers you may do so my clicking on "Account settings" and unchecking the box.
How do I add or remove positions from my employment history?
Finally got that big promotion eh? To add to your employment history go to “Edit my profile” and under Employment History click on the Add a new position link. To edit or remove a position click on the Edit or Remove links.
How do I see my saved positions?
Coming back for a second look? If you’ve saved a position you were interested in you can view it again by logging in and going to “My saved positions” in the left hand menu.
How do I apply for a position?
Once you find a position that really gets you excited and you want to apply for it you’ll need to create an account to view how to apply. If you already have an account simply log in and look under the “To Apply” section of the posting description. All the details you need will be right there.
How can I report a questionable or inappropriate posting?
If you find a posting that just doesn’t past the sniff test, let us know about it and we’ll investigate. To report a posting make sure you are viewing the posting description and then click on the “Report This Posting” button. We’ll get an email letting us know you’ve done some fine detective work.
I see a posting that is listed under my festival but I didn’t post it. How do I claim it?
From time to time we’ll see a position that really excites us and we want to share it with the world. Most likely the posting you see was placed by us. To claim a posting that belongs to your festival and add it to your postings go ahead and click on the “claim this posting” link you see at the bottom when viewing the posting.
How much does it cost to post a job?
Any basic posting is free!
You have other options, such as Featured Postings, Immediate Hires, and Resume Database Searches. How much do these options cost?
All of these options, with pricing guides are posted here:
http://www.findfestivaljobs.com/users/account_type
Do you have more detailed information about each package?
Sure! Check out the details here: http://www.findfestivaljobs.com/employer-package-details
How long do I have between purchase date to when I need to post a position?
You have one year from purchase date to be able to post any purchased option.
When will my posting expire?
Your posting will expire 3 months after the date you posted your position.
As an employer, may I have two email addresses under one account?
Unfortunately, no. Only one email address may control your Find Festival Employer Account. However, if you care to switch your affiliated email address, you may change it under the account settings of your profile.
As an employer, what if I do not want my name or email address to be public information or as the primary contact for any postings?
No worries! When you are creating a posting, you are given the option to both provide your name and email address for job seekers to email you directly OR you can provide the your website URL to apply for the job on your site. It’s completely your choice!
How do I view/edit/delete any of my job postings?
Click on the link “My Postings” under Your Account. There in the main screen, all of your postings will be listed. You can edit, delete, or marked any of your positions as filled.
How do I edit my festival/ organization information?
Go to the link “Edit My Profile” under Your Account, and you will be able to edit any of your Festival or Organization information.
What types of positions can I post here?
Any event and festival-related positions such as jobs, internships, or volunteer opportunities. Vendors, sponsors, production companies, ticketing companies, etc. that work with festivals are allowed. Relevant FESTIVAL or ORGANIZATIONS that put on or work with/in FESTIVALS and EVENTS only!
Can I add more than one festival under one account?
Surely! Under the posting section of your account click on the link to post a NEW job in a NEW festival. It’s as easy as 1-2-3!
How do I find your terms and conditions?
You can find our terms and conditions here.
How do I find your privacy policy?
You can view our privacy policy here.
I have read through this and my question was still not answered...
Please email info@findfestivaljobs.com and we will answer your question within 24 hours.
